Local Toll Free telephone: 0800-281-452
For Ordering: 0800-281-452, and press option 1 or email Orphalan@health-logistics.com
For Medical Information: 0800-281-452, and press option 2
To report an adverse drug reaction: 0800-281-452, and press option 3
To report a defective product or product complaints: 0800-281-452, and press option 4
For General Office Inquiries: 0800-281-452, and press option 5
Email: info@orphalan.com
Our Presence
We operate directly or with partners in 20+ countries.
Regional Contact Details
Austria
Belgium
Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands
Email: info@orphalan.com
Local Toll Free telephone: 0800-708-52
For Ordering:
Brocacef Healthcare Logistics B.V.
Uitsluitend via: orderBHL@brocacef.nl
Contactpersoon Brocacef Healthcare Logistics B.V. via 033-306 09 88
GTIN: 0535-0626-00001-0
For Medical Information: 0800-708-52, and press option 2
To report an adverse drug reaction: 0800-708-52, and press option 3
To report a defective product or product complaints: 0800-708-52, and press option 4
For General Office Inquiries: 0800-708-52, and press option 5
Brazil
ORPHALAN BRASIL
Rua Edgar Marchiori, 255,portão 2
Distrito Ind. Benedito Storani, Vinhedo, São Paulo
Email: info@orphalan.com
Local toll free telephone: 0800 878 5511
Denmark
Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands
Email: info@orphalan.com
Local Toll Free telephone: 8082-6850
For Ordering: 8082-6850, and press option 1 or email customerservice@nomeco.com
For Medical Information: 8082-6850, and press option 2
To report an adverse drug reaction: 8082-6850, and press option 3
To report a defective product or product complaints: 8082-6850, and press option 4
For General Office Inquiries: 8082-6850, and press option 5
Finland
Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands
Email: info@orphalan.com
Local Toll Free telephone: 0800-412-883
For Ordering: Tamro Oyj – Finland email supplychainservicesfinland@tamro.com.
For Medical Information: 0800-412-883, and press option 2
To report an adverse drug reaction: 0800-412-883, and press option 3
To report a defective product or product complaints: 0800-412-883, and press option 4
For General Office Inquiries: 0800-412-883, and press option 5
France
Orphalan SAS
226 boulevard Voltaire,
75011 Paris
France
Email:
Pour toute déclaration de Pharmacovigilance : adverseeventreporting@orphalan.com
Pour toute demande d’information médicale : infomedfrance@orphalan.fr
Pour toute réclamation qualité produit : qualityfrance@orphalan.fr
Local Toll Free telephone: 0800-901859
For Ordering: 0800-901859, and press option 1
For Medical Information: 0800-901859, and press option 2
To report an adverse drug reaction: 0800-901859, and press option 3
To report a defective product or product complaints: 0800-901859, and press option 4
For General Office Inquiries: 0800-901859, and press option 5
Germany
Orphalan GmbH
Karlsplatz 3,
80335
Munich
Germany
Email: info@orphalan.com
Local Toll Free telephone: 0800-180-0616
For Ordering: 0800-180-0616, and press option 1 or email Orphalan@health-logistics.com
For Medical Information: 0800-180-0616, and press option 2
To report an adverse drug reaction: 0800-180-0616, and press option 3
To report a defective product or product complaints: 0800-180-0616, and press option 4
For General Office Inquiries: +49 69 244 379 178
Ireland
Local Toll Free telephone: 1800 903 318
For Ordering: 1800 903 318, and press option 1
For Medical Information: 1800 903 318, and press option 2
To report an adverse drug reaction: 1800 903 318, and press option 3
To report a defective product or product complaints: 1800 903 318, and press option 4
For General Office Inquiries: 1800 903 318, and press option 5
Email: info@orphalan.com
Italy
Orphalan Italia Srl
VIALE ABRUZZI 94,
20131
MILANO MI
Italy
Email: info@orphalan.com
Local Toll Free telephone: 800-728-025
For Ordering: 800-728-025, and press option 1
For Medical Information: 800-728-025, and press option 2
To report an adverse drug reaction: 800-728-025, and press option 3
To report a defective product or product complaints: 800-728-025, and press option 4
For General Office Inquiries: 800-728-025, and press option 5
Luxembourg
Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands
Email: info@orphalan.com
Local Toll Free telephone: 0800-708-52
For Ordering:
Brocacef Healthcare Logistics B.V.
Uitsluitend via: orderBHL@brocacef.nl
Contactpersoon Brocacef Healthcare Logistics B.V. via 033-306 09 88
GTIN: 0535-0626-00001-0
For Medical Information: 0800-708-52, and press option 2
To report an adverse drug reaction: 0800-708-52, and press option 3
To report a defective product or product complaints: 0800-708-52, and press option 4
For General Office Inquiries: 0800-708-52, and press option 5
Malta
Orphalan Limited
3rd floor, Mirabilis Building,
Triq L-Intornjatur, central business district,
Birkirkara,
CBD 3120,
Malta
+356 21669890
Email: info@orphalan.com
Local Toll Free telephone: 80062781
For Ordering: 80062781, and press option 1
For Medical Information: 80062781, and press option 2
To report an adverse drug reaction: 80062781, and press option 3
To report a defective product or product complaints: 80062781, and press option 4
For General Office Inquiries: 80062781, and press option 5
Netherlands
Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands
Email: info@orphalan.com
Local Toll Free telephone: 0800-022-0731
For Ordering:
Brocacef Healthcare Logistics B.V.
Uitsluitend via: orderBHL@brocacef.nl
Contactpersoon Brocacef Healthcare Logistics B.V. via 033-306 09 88
GTIN: 0535-0626-00001-0
For Medical Information: 0800-022-0731, and press option 2
To report an adverse drug reaction: 0800-022-0731, and press option 3
To report a defective product or product complaints: 0800-022-0731, and press option 4
For General Office Inquiries: 0800-022-0731, and press option 5
Norway
Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands
Email: info@orphalan.com
Local Toll Free telephone: 80062439
For Ordering: 80062439, and press option 1 or email kundeservice@alliance-healthcare.no or email resepsjon@nmd.no
For Medical Information: 80062439, and press option 2
To report an adverse drug reaction: 80062439, and press option 3
To report a defective product or product complaints: 80062439, and press option 4
For General Office Inquiries: 80062439, and press option 5
Poland
Orphalan Poland and CEE
Witosa Point – Regus
ul. Idzikowskiego 16
00-710 Warszawa
Poland
Email: info@orphalan.com
For Ordering: +48 (0)22 566 26 11(12) (13)(15)(22)
For Adverse Drug Reaction: +48 691 903 544
For Product Complaints: +48 (0)22 566 26 54
Portugal
Local Toll Free telephone number for Portugal is 800 800 180
For Ordering: FAX 21 961 46 15 or email encomendaslgf@alloga-logifarma.pt
For Medical Information: 800 800 180, and press option 2
To report an adverse drug reaction: 800 800 180, and press option 3
To report a defective product or product complaints: 800 800 180, and press option 4
For General Office Inquiries: 800 800 180, and press option 5
Email: info@orphalan.com
Saudi Arabia / Riyadh
General Address:
ROWAD AL-ILHAM MEDICAL WAREHOUSE
Saudi Arabia, Riyadh
6901 Khalid Ibn Al Walid St.,
Khayal Al-Andalus Center,
First Floor, Office-9
Email: info@raiksa.com
For General Office Inquiries:
+96611 4930207, +966 566392288 or email ihab@raiksa.com
For Ordering:
+96611 4930207, +966 566392288 or
email ihab@raiksa.com
For Medical Information:
PharmaKnowl Consulting:
+96611 2777729, +96611 2404409 or
email qppv-saudi@pharmaknowl.com
To report an adverse drug reaction:
PharmaKnowl Consulting:
+96611 2777729, +96611 2404409 or
email qppv-saudi@pharmaknowl.com
To report a defective product or product complaints:
+96611 4930207, +966 566392288 or email ihab@raiksa.com
العنوان:
المملكة العربية السعودية – الرياض
مستودع رواد الالهام الطبية
6901 شارع خالد بن الوليد، الاندلس
الدور الأول، مكتب-9
البريد الإلكتروني: info@raiksa.com
للإستفسارات العامة:
0114930207 ، 0566392288 أو عن طريق البريد الإلكتروني ihab@raiksa.com
للطلب:
0114930207 ، 0566392288 أو عن طريق البريد الإلكتروني ihab@raiksa.com
للمعلومات الطبية:
فارمانول للإستشارات الدوائية:
0112777729 ، 0112404409 أو عن طريق البريد الإلكتروني qppv-saudi@pharmaknowl.com
للإبلاغ عن الأعراض الجانبية:
فارمانول للإستشارات الدوائية:
0112777729 ، 0112404409 أو عن طريق البريد الإلكتروني qppv-saudi@pharmaknowl.com
للإبلاغ عن عيب في المنتج أو شكاوى متعلقة بالمنتج:
0114930207 ، 0566392288 أو عن طريق البريد الإلكتروني ihab@raiksa.com
Spain
Orphalan España Sociedad Limitada
AVDA DE BRUSELAS 7
OFICINAS SPACES ALCOBENDAS
28108
MADRID
Email: info@orphalan.com
Local Toll Free telephone: 900-494652
For Ordering: 900-494652, and press option 1
For Medical Information: 900-494652, and press option 2
To report an adverse drug reaction: 900-494652, and press option 3
To report a defective product or product complaints: 900-494652, and press option 4
For General Office Inquiries: 900-494652, and press option 5
Sweden
Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands
Email: info@orphalan.com
Local Toll Free telephone: 020-109-327
For Ordering: Tamro AB – Sweden. Call +46 8 56 77 71 00 or +46 8 710 58 43 or email kundservice@tamro.com
For Medical Information: 020-109-327, and press option 2
To report an adverse drug reaction: 020-109-327, and press option 3
To report a defective product or product complaints: 020-109-327, and press option 4
For General Office Inquiries: 020-109-327, and press option 5
United Kingdom
Orphalan UK Ltd
62-64 Baker St,
London
W1U 7GB
United Kingdom
Email: info@orphalan.com
Local Toll Free telephone: 0800-051-5974
For Ordering: 0800-051-5974, and press option 1
For Medical Information: 0800-051-5974, and press option 2
To report an adverse drug reaction: 0800-051-5974, and press option 3
To report a defective product or product complaints: 0800-051-5974, and press option 4
For General Office Inquiries: 0800-051-5974, and press option 5
USA
Orphalan Inc.
294 Washington Street – suite 701
Boston MA 02108
United States of America
Email: info@orphalan.com
Phone: +1 (800)-986-6917