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Our Presence

We operate directly or with partners in 20+ countries.

Regional Contact Details

Austria

Local Toll Free telephone: 0800-281-452
For Ordering: 0800-281-452, and press option 1 or email Orphalan@health-logistics.com
For Medical Information: 0800-281-452, and press option 2
To report an adverse drug reaction: 0800-281-452, and press option 3
To report a defective product or product complaints: 0800-281-452, and press option 4
For General Office Inquiries: 0800-281-452, and press option 5
Email: info@orphalan.com

Belgium

Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands

Local Toll Free telephone: 0800-708-52
For Ordering:
Brocacef Healthcare Logistics B.V.
Uitsluitend via: orderBHL@brocacef.nl
Contactpersoon Brocacef Healthcare Logistics B.V. via 033-306 09 88
GTIN: 0535-0626-00001-0

For Medical Information: 0800-708-52, and press option 2
To report an adverse drug reaction: 0800-708-52, and press option 3
To report a defective product or product complaints: 0800-708-52, and press option 4
For General Office Inquiries: 0800-708-52, and press option 5
Email: info@orphalan.com

Brazil

ORPHALAN BRASIL
Rua Edgar Marchiori, 255,portão 2
Distrito Ind. Benedito Storani, Vinhedo, São Paulo

Local toll free telephone: 0800 878 5511
Email: info@orphalan.com

Denmark

Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands

Local Toll Free telephone: 8082-6850
For Ordering: 8082-6850, and press option 1 or email customerservice@nomeco.com
For Medical Information: 8082-6850, and press option 2
To report an adverse drug reaction: 8082-6850, and press option 3
To report a defective product or product complaints: 8082-6850, and press option 4
For General Office Inquiries: 8082-6850, and press option 5
Email: info@orphalan.com

Finland

Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands

Local Toll Free telephone: 0800-412-883
For Ordering: Tamro Oyj – Finland email supplychainservicesfinland@tamro.com.
For Medical Information: 0800-412-883, and press option 2
To report an adverse drug reaction: 0800-412-883, and press option 3
To report a defective product or product complaints: 0800-412-883, and press option 4
For General Office Inquiries: 0800-412-883, and press option 5
Email: info@orphalan.com

France

Orphalan SAS
226 boulevard Voltaire,
75011 Paris
France

Local Toll Free telephone: 0800-901859
For Ordering: 0800-901859, and press option 1
For Medical Information: 0800-901859, and press option 2
To report an adverse drug reaction: 0800-901859, and press option 3
To report a defective product or product complaints: 0800-901859, and press option 4
For General Office Inquiries: 0800-901859, and press option 5

Email:
Pour toute déclaration de Pharmacovigilance :
adverseeventreporting@orphalan.com
Pour toute demande d’information médicale :
infomed-france@orphalan.com
Pour toute réclamation qualité produit :
quality-france@orphalan.com

Germany

Orphalan GmbH
Karlsplatz 3,
80335
Munich
Germany

Local Toll Free telephone: 0800-180-0616
For Ordering: 0800-180-0616, and press option 1 or email Orphalan@health-logistics.com
For Medical Information: 0800-180-0616, and press option 2
To report an adverse drug reaction: 0800-180-0616, and press option 3
To report a defective product or product complaints: 0800-180-0616, and press option 4
For General Office Inquiries: +49 69 244 379 178
Email: info@orphalan.com

Ireland

Local Toll Free telephone: 1800 903 318
For Ordering: 1800 903 318, and press option 1
For Medical Information: 1800 903 318, and press option 2
To report an adverse drug reaction: 1800 903 318, and press option 3
To report a defective product or product complaints: 1800 903 318, and press option 4
For General Office Inquiries: 1800 903 318, and press option 5
Email: info@orphalan.com

Italy

Orphalan Italia Srl
VIALE ABRUZZI 94,
20131
MILANO MI
Italy

Local Toll Free telephone: 800-728-025
For Ordering: 800-728-025, and press option 1
For Medical Information: 800-728-025, and press option 2
To report an adverse drug reaction: 800-728-025, and press option 3
To report a defective product or product complaints: 800-728-025, and press option 4
For General Office Inquiries: 800-728-025, and press option 5
Email: info@orphalan.com

Luxembourg

Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands

Local Toll Free telephone: 0800-708-52
For Ordering:
Brocacef Healthcare Logistics B.V.
Uitsluitend via: orderBHL@brocacef.nl
Contactpersoon Brocacef Healthcare Logistics B.V. via 033-306 09 88
GTIN: 0535-0626-00001-0

For Medical Information: 0800-708-52, and press option 2
To report an adverse drug reaction: 0800-708-52, and press option 3
To report a defective product or product complaints: 0800-708-52, and press option 4
For General Office Inquiries: 0800-708-52, and press option 5
Email: info@orphalan.com

Malta

Orphalan Limited
3rd floor, Mirabilis Building,
Triq L-Intornjatur, central business district,
Birkirkara,
CBD 3120,
Malta
+356 21669890

Local Toll Free telephone: 80062781
For Ordering: 80062781, and press option 1
For Medical Information: 80062781, and press option 2
To report an adverse drug reaction: 80062781, and press option 3
To report a defective product or product complaints: 80062781, and press option 4
For General Office Inquiries: 80062781, and press option 5
Email: info@orphalan.com

Netherlands

Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands

Local Toll Free telephone: 0800-022-0731
For Ordering:
Brocacef Healthcare Logistics B.V.
Uitsluitend via: orderBHL@brocacef.nl
Contactpersoon Brocacef Healthcare Logistics B.V. via 033-306 09 88
GTIN: 0535-0626-00001-0

For Medical Information: 0800-022-0731, and press option 2
To report an adverse drug reaction: 0800-022-0731, and press option 3
To report a defective product or product complaints: 0800-022-0731, and press option 4
For General Office Inquiries: 0800-022-0731, and press option 5
Email: info@orphalan.com

Norway

Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands

Local Toll Free telephone: 80062439
For Ordering: 80062439, and press option 1 or email kundeservice@alliance-healthcare.no or email resepsjon@nmd.no
For Medical Information: 80062439, and press option 2
To report an adverse drug reaction: 80062439, and press option 3
To report a defective product or product complaints: 80062439, and press option 4
For General Office Inquiries: 80062439, and press option 5
Email: info@orphalan.com

Poland

Orphalan Poland and CEE
Witosa Point – Regus
ul. Idzikowskiego 16
00-710 Warszawa
Poland

For Ordering: +48 (0)22 566 26 11(12) (13)(15)(22)
For Adverse Drug Reaction: +356 99966819
For Product Complaints: +48 (0)22 566 26 54
Email: info@orphalan.com

Portugal

Local Toll Free telephone number for Portugal is 800 800 180
For Ordering: FAX 21 961 46 15 or email encomendaslgf@alloga-logifarma.pt
For Medical Information: 800 800 180, and press option 2
To report an adverse drug reaction: 800 180 140, and press option 3
To report a defective product or product complaints: 800 800 180, and press option 4
For General Office Inquiries: 800 800 180, and press option 5
Email: info@orphalan.com

Saudi Arabia / Riyadh

General Address:

ROWAD AL-ILHAM MEDICAL WAREHOUSE
Saudi Arabia, Riyadh
6901 Khalid Ibn Al Walid St.,
Khayal Al-Andalus Center,
First Floor, Office-9
Email: info@raiksa.com

For General Office Inquiries:
+96611 4930207, +966 566392288 or email ihab@raiksa.com

For Ordering:
+96611 4930207, +966 566392288 or
email ihab@raiksa.com

For Medical Information:
PharmaKnowl Consulting:
+96611 2777729, +96611 2404409 or
email qppv-saudi@pharmaknowl.com

To report an adverse drug reaction:
PharmaKnowl Consulting:
+96611 2777729, +96611 2404409 or
email qppv-saudi@pharmaknowl.com

To report a defective product or product complaints:
+96611 4930207, +966 566392288 or email ihab@raiksa.com

العنوان:
المملكة العربية السعودية – الرياض
مستودع رواد الالهام الطبية
6901 شارع خالد بن الوليد، الاندلس
الدور الأول، مكتب-9
البريد الإلكتروني: info@raiksa.com

للإستفسارات العامة:

0114930207 ، 0566392288 أو عن طريق البريد الإلكتروني ihab@raiksa.com

للطلب:

0114930207 ، 0566392288 أو عن طريق البريد الإلكتروني ihab@raiksa.com

للمعلومات الطبية:

فارمانول للإستشارات الدوائية:
0112777729 ، 0112404409 أو عن طريق البريد الإلكتروني qppv-saudi@pharmaknowl.com

للإبلاغ عن الأعراض الجانبية:

فارمانول للإستشارات الدوائية:
0112777729 ، 0112404409 أو عن طريق البريد الإلكتروني qppv-saudi@pharmaknowl.com

للإبلاغ عن عيب في المنتج أو شكاوى متعلقة بالمنتج:

0114930207 ، 0566392288 أو عن طريق البريد الإلكتروني ihab@raiksa.com

Spain

Orphalan España Sociedad Limitada
AVDA DE BRUSELAS 7
OFICINAS SPACES ALCOBENDAS
28108
MADRID

Local Toll Free telephone: 900-494652
For Ordering: 900-494652, and press option 1
For Medical Information: 900-494652, and press option 2
To report a defective product or product complaints: 900-494652, and press option 4
For General Office Inquiries: 900-494652, and press option 5
Email: info@orphalan.com

Sweden

Orphalan Nordic/Benelux
Club Office
1e Dorpsstraat 20
3701 HB Zeist
The Netherlands

Local Toll Free telephone: 020-109-327
For Ordering: Tamro AB – Sweden. Call +46 8 56 77 71 00 or +46 8 710 58 43 or email kundservice@tamro.com

For Medical Information: 020-109-327, and press option 2
To report an adverse drug reaction: 020-109-327, and press option 3
To report a defective product or product complaints: 020-109-327, and press option 4
For General Office Inquiries: 020-109-327, and press option 5
Email: info@orphalan.com

United Kingdom

Orphalan UK Ltd
62-64 Baker St,
London
W1U 7GB
United Kingdom
UK Specific Documents

Local Toll Free telephone: 0800-051-5974
For Ordering: Please contact Phoenix Healthcare Distribution Ltd at
Email: csspeciality@phoenixmedical.co.uk
Tel: 01928 508270.
For Medical Information: 0800-051-5974, Email: medicalinfo@orphalan.com
To report an adverse drug reaction: 0800-051-5974, and press option 3
To report a defective product or product complaints: 0800-051-5974, and press option 4
For General Office Inquiries: 0800-051-5974, and press option 5
Email: info@orphalan.com

USA

Orphalan Inc.
294 Washington Street – suite 701
Boston MA 02108
United States of America

Phone: +1 (800)-986-6917
Email: info-us@orphalan.com